Shipping policy
At CookTools.store, we strive to deliver your kitchen essentials efficiently and safely. We offer worldwide shipping with transparent delivery timelines to ensure a smooth shopping experience.
Processing Time:
- Orders are processed within 1–3 business days.
- Orders are not processed on weekends or holidays.
Shipping Times:
- Estimated delivery time for domestic orders (Canada): 5–7 business days.
- International orders may take 7–14 business days, depending on customs and destination.
Shipping Costs:
- Shipping fees are calculated at checkout.
- We may offer promotions for free or discounted shipping on select orders.
Tracking & Notifications:
- Once your order ships, you will receive a tracking number via email.
- Tracking updates may take 1–3 business days to reflect in the carrier system.
Customs, Duties, & Taxes:
- Customers are responsible for any import duties, taxes, or fees required by their country.
- CookTools.store is not liable for delays caused by customs clearance or unforeseen shipping issues.
Packaging:
- All items are carefully packaged to prevent damage during transit.
- We use eco-friendly and protective materials to ensure both safety and sustainability.
Our team is committed to providing a reliable shipping experience. For any questions, contact support@CookTools.store or call 431-555-0128.